Reconnect with Gone-away Members. Calculate Liabilities with Confidence.
Heka helps pension schemes to overcome the challenges of incomplete and outdated member records, using global tracing and data restoration.
What You Can Do
with HEKA
Member Engagement
Re-connect with gone-away members and dependents, by phone, email, instant messaging and targeted write-outs.
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De-Risking & Readiness
Strengthen data and build a clear audit trail, to support your go-to-market.
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Dashboard Connectivity
Demonstrate active tracing ahead of Pensions Dashboard deadlines.
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Small Pots Consolidation
Identify and reconcile member overlaps across schemes to reduce fragmentation.
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Valuation Exercises
Incorporate live and enhanced coverage of key member data, including mortality and relationship status.
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Audit-Ready Records
Ensure a full audit trail to satisfy The Pensions Regulator and third-party evaluators.
TURNING WEB NOISE INTO DECISIONS
From Fragments
What You Usually See
A partial internal file — incomplete name, outdated address, missing contact information.
Web Signal Ingestion
Heka searches beyond credit files, pulling behavioural, relational, and digital presence data — including name variations, social traces, and network analysis.
AI Structuring and Resolution
Signals are matched, filtered, and scored for confidence. Contradictions are flagged. Deceased profiles are confirmed. Matches are explained.
Restored Member Record
You get a verified outcome:
-> Verified contact details (phone, email, postal)
-> Marital status + spousal data (name, age, contact)
-> Mortality confirmation (where applicable)
-> Verified contact details (phone, email, postal)
-> Marital status + spousal data (name, age, contact)
-> Mortality confirmation (where applicable)
Actionable, Traceable Output
We return only what you need — clear, evidence-based results, with links to source.
Powered by
Heka’s Identity Intelligence Engine
Imagine an AI analyst agent that thinks like your best team member - trained to trace digital footprints, flag risk, and never miss a signal.
Real-time & batch API – no install needed
Global coverage spanning
50+
countries
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Proprietary AI models for identity, behaviour and risk
Fully explainable & traceable outputs
3,000+
verified data
sources
sources
Privacy by Design
Embedded LLMs in decision workflow
Purpose-built for financial services
Testimonials
Heka’s offering stood out for its ability to address a critical need in financial services – helping institutions make faster, smarter decisions using trustworthy external data. We’re proud to support their continued growth as they scale in the U.S.
Kester Keating
,
Head of US Principal Investments
at
Barclays
Making sure all members receive their benefits is a core fiduciary duty, as is controlling the financial costs of missing member data. Further to that, tracing these individuals will allow schemes to significantly boost their ability to re-engage members…We’re excited to see the results of this initiative.
Mark Stopard
,
at
Zedra
Dalriada has welcomed the work done by Heka to date, which has enabled us to get in contact with some members we were previously unable to. The techniques employed by Heka are innovative and this has seen positive results where other, more traditional member tracing options have failed.
Sean Browes
,
Professional Trustee
at
Dalriada
Heka has completely transformed how I think about client DD. Their tech-savvy approach delivers fast, smart insights that help us win at onboarding. It’s a pleasure working with them.
Moran Alon
,
CEO
at
Banque Pictet
Explore More Resources
A Letter to the Editor: The Observer
Max responds to The Observer’s piece on the Teachers’ Pension Scheme, calling for urgent action to make accurate member data the norm in UK pensions.
Ready to See What Others Miss?
Let’s help you get started.
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